Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
Consigliatissimo, rapporto qualità-prezzo Top..... Risparmi molto ed eviti i costi eccessivi delle audio-guide..
Utilissima è perfetta in tutto
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
war super, zum Selberkunden der Stadt
Penso sia una buona app per cominciare a conoscere le attrazioni principali della città, spiegandoti le cose più importanti. Chiaramente non sono presenti tutte le...
alles wie gewünscht
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
La consiglierò agli amici. E' un ottimo accompagnatore turistico.
Ottima applicazione molto chiara e di facile utilizzo
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Facile d’utilisation, les audios sont très complets . Je conseille vivement si vous voulez en savoir plus sur l’histoire des villes que vous visitez.
E' stata davvero utile si sceglie di vedere cio che si vuole e con i propri tempi .guida davvero fatta molto bene, chiara e completa.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
À fait le job plus de descriptifs plus trouver les « objects » ou monuments serait top mais bien pas de soucis le mode hors...
