Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
L'Appilcazione buona interessante,solo una cosa durante l'ascolto quando vai in pausa e poi riprendi ,devi riascoltarti tutto di nuovo,non so se e' un "bug" o...
App splendida, finalmente un audio guida che funziona
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
Peccato non aver saputo prima della esistenza di questa App. L'avrei usata in tanti altri viaggi fatti negli anni scorsi. L'ho usata a Praga e...
Сервис хороший, профессиональный и в приложении много интересного.
Quante cose che ho imparato ad Atene. Bella app. Complimenti, la userò anche in futuro.
ho utilizzato questa app durante il mio soggiorno ad Atene in compagnia della mia famiglia… ho trovato intrigante e stimolante l’idea del quiz
Application pratique. Vous pouvez télécharger les explications avant le départ pour éviter de dépenser du forfait sur place. Les principaux sites sont présents. Le format...
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
perfection
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Lo utilicé en Paris y me pareció muy práctico. Información amena y con chascarrillo final en cada narración.
très complet et utile
Una guía muy bien narrada y con muchos detalles
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
Très simple d'installation, vous avez une vue d'ensemble de la ville de Vienne et de son histoire. Mais rien ne vaut un vrai guide. J'avais...
très bien
