Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Great!
Ottima app, molto utile
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Visitare una città con questa guida virtuale esperta è una comodità incredibile a un piccolo
prezzo. Le informazioni sono accurate e dettagliate inoltre forniscono anche...
Сервис хороший, профессиональный и в приложении много интересного.
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
Easy to download and to use
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
Das ist eine sehr einfache Art die wichtigsten Orte zu sehen und die wichtigsten Infos dazu zu erhalten. Es bleibt mir frei, wann und wieviele...
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
ho utilizzato questa app durante il mio soggiorno ad Atene in compagnia della mia famiglia… ho trovato intrigante e stimolante l’idea del quiz
Vraiment bien, complet et intéressant.
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Indications essentielles pour découvrir chaque point. Tres bien
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
L’ho usata nella mia visita di Milano e l’ho trovata utile sopratutto perché i contenuti audio non erano noiosi!
Excelente!
Muy buena
Está muy bien. Es muy práctica.
