Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Nice that you can visit the sites and get super information at your pen pace
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
Un'ottima soluzione per avere una guida di qualità alle principali attrattive turistiche e culturali nelle città in elenco. Utilissima per orientarsi nei viaggi turistici, io...
perfection
Es war hervorragend alles in seinem eigenen Tempo zu mache.
Una buena audioguía para conocer mi ciudad de forma muy económica.
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt
Ich habe das Vorhandensein wirklich interessanter Audioinhalte geschätzt, die es mir ermöglicht haben, die Wunder der Ewigen Stadt und all ihrer Dienstleistungen zu entdecken
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
App splendida, finalmente un audio guida che funziona
ottima!
Molto utile per la mia vacanza negli USA.
Beau “très petit” discours à chacune des villes… J’aurais aimé que ça soit un peu plus long afin d’avoir plus d’informations.
Peccato non aver saputo prima della esistenza di questa App. L'avrei usata in tanti altri viaggi fatti negli anni scorsi. L'ho usata a Praga e...
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
