Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Alles super
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Auf unserem Kurztripp durch Madrid hat uns TravelMate sehr gut begleitet. Immer wieder konnten wir interessante Fakten über die Sehenswürdigkeiten entdecken. Schon vor ein paar...
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Molto utile. La consiglio vivamente
Una buena audioguía para conocer mi ciudad de forma muy económica.
Interessante alternativa x muoversi rapidamente tra i punti di interesse della città e avere una spolverata di cenni storici quando non si ha una guida....
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Exceeded my expectations
Much better than the other ones available in Russian, the best I found, not trivial wikipedia facts with dates and endless surnames...
Utilissima è perfetta in tutto
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
Sono andato a ad Atene ed ho utilizzato questa ap. Ottima
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
Great!
