TravelMate TravelMate App
TravelMate the audioguide
that tells the
wonders of the world
With the TravelMate App, enjoying a unique travel experience is easy! Just purchase an Activation Code from our shop to access exclusive audio content designed for tourists and travelers.
TravelMate TravelMate
We don't serve the same old story.
Gastronomic curiosities told by our experts, because every destination has its own unique flavor.
Discover the destinations
TravelMate TravelMate
Is there a stadium in the world made entirely of marble?
Find out with TravelMate! Play, have fun and learn the most surprising curiosities about the places you dream of visiting.
Why TravelMate
TravelMate is the perfect app to explore new cities with smart and original content! It's your personal audio guide!
AFFORDABLE
Save time and money thanks to the plan that gives you instant access to content, with various offers to suit every budget.
SMART CONTENT
Photos, maps, texts and professional audio to explore cities in a smart and original way.
SERVICES AND PROMOTIONS
In the dedicated section, you can find everything that makes your trip easier and more affordable.
SUSTAINABLE
TravelMate has zero environmental impact
UNIQUE EXPERIENCE
Thanks to original voices and expert storytelling, every walk becomes a vivid and memorable story.
HYGIENIC
Use it with your phone's speaker or your earphones
What you'll find on TravelMate
LISTEN IN STREAMING MODE
This is the heart of the App. From here, you can listen to the audio files on the wonders of the cities you're visiting. Choose the point of interest, open the audio file of your choice and click on PLAY to listen. You can also read the text if you wish.
LISTEN OFFLINE
Save internet connection data traffic. Here you'll find all the content you downloaded earlier from the "Listen in Streaming Mode" section, by clicking on "Download".
AROUND ME
Discover the wonders nearest you. Click on the pinpoint to activate the map and geolocate the point of interest. Let the navigator guide you towards your preferred destination.
SERVICE AND PROMO
You'll find information on the services offered by the city you've chosen: airports, cinemas, churches, events and much more.
PLAY
Have fun and learn by playing with interesting questions on the city!
ARTIFICIAL INTELLIGENCE (A.I.)
Ask questions to explore the contents of the city you're visiting, taking advantage of the potential of A.I.
FAQ
FIND THE ANSWER
TO YOUR QUESTION

Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.

After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.

Purchased content has no expiration. You can listen to it as many times as you like without time limits.

No, only on the device where you purchased the audioguide and downloaded the app.

The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.

Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.

An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.

Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.

Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.

For any technical issues, you can contact our customer service by emailing support@travelmate.tech.

Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.

Yes, if you delete the files from your device, you'll need to re-download them to listen again.

Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.

No, updates are always free. The app is updated as needed.

The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.

The app’s volume can only be adjusted through your device’s controls.

WHAT THEY SAY ABOUT US
From our
community
18/04/2025

Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali

Chicca - 5
1 / 20
21/08/2024

‘Strautile’ pratica veloce, simpatica e facile da utilizzare anche per una persona poco tecnologica come me ma che ama sapere cosa scoprire e visitare 

Carlo - 5
2 / 20
30/05/2024

Kann sehr gut als Unterstützung beim sightseeing genutzt werden 

Uwe - 5
3 / 20
29/05/2024

Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt

Lukas - 5
4 / 20
25/05/2023

Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie 

Andrea - 5
5 / 20
30/01/2023

Una guía muy bien narrada y con muchos detalles

Miguel - 5
6 / 20
21/08/2023

Di facilissima fruizione. Top per i ragazzi che non amano perder tempo nelle letture ma vengono attratti dal device che rende il tutto più moderno...

Arianna - 5
7 / 20
10/05/2024

war super, zum Selberkunden der Stadt

Anastasia - 4
8 / 20
04/11/2024

App splendida, finalmente un audio guida che funziona

Paola - 5
9 / 20
29/05/2024

Very good audio and easy to understand. 

Muhammad - 5
10 / 20
28/07/2024

Intuitiva y fácil de usar

angeles - 5
11 / 20
12/08/2017

comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!

davide29 - 5
12 / 20
26/03/2024

Provided useful information that enabled us to get the most out of our visit

Oliver - 5
13 / 20
26/04/2023

Ottima applicazione molto chiara e di facile utilizzo

Rosa - 5
14 / 20
05/06/2023

Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...

filang - 5
15 / 20
26/08/2023

Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.

Antonio - 5
16 / 20
25/03/2022

Сервис хороший, профессиональный и в приложении много интересного.

Кисилева Анжела - 5
17 / 20
23/07/2024

去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化,通过它吃到了很多本地人才知道的美食。

很有帮助 - 5
18 / 20
05/09/2024

Nice that you can visit the sites and get super information at your pen pace

lindhardt - 5
19 / 20
18/05/2023

We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...

David - 5
20 / 20
TravelMate App
DOWNLOAD NOW
THE TRAVELMATE APP
Purchase your activation code, download the TravelMate App, and turn your smartphone into your personal travel companion!
Listen to audio guides about the wonders of the world with TravelMate.
HAVE FUN!