Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Magnífica presentación que permite apreciar el valor artístico de la iglesia
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
War super
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Waren super Infos! Gern etwas „lebendiger“ sprechen
Ottima
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
ottima!
Application pratique. Vous pouvez télécharger les explications avant le départ pour éviter de dépenser du forfait sur place. Les principaux sites sont présents. Le format...
Ho usato la App a Berlino con mia moglie ed è stata davvero utile e divertente. In molte zone della città ci ha davvero sempre...
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
E' stata davvero utile si sceglie di vedere cio che si vuole e con i propri tempi .guida davvero fatta molto bene, chiara e completa.
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
