Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Magnífica presentación que permite apreciar el valor artístico de la iglesia
Provided useful information that enabled us to get the most out of our visit
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Lo escuché en Florencia y aprecié la calidad del audio y lo completo de los contenidos.
Cela donne quelques explications sur les lieux à voir, mais cela peut parfois être trop léger. L'appli marche très bien, même hors ligne
Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Indications essentielles pour découvrir chaque point. Tres bien
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...
Audio guide très sympa et utile !
