Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Easy to download and to use
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
Interesante pero hecho de menos más curiosidades de calles, puentes etc
Excelente!
Muy buena
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Waren super Infos! Gern etwas „lebendiger“ sprechen
Très contente d'avoir acheté cet audio car cela nous a donné beaucoup d'informations pertinentes.
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Ottima
Indications essentielles pour découvrir chaque point. Tres bien
Magnífica presentación que permite apreciar el valor artístico de la iglesia
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
L'ho testata ad Atene, buone le guide.
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
Très sympa, selon les lieux il y a plus ou moins de descriptions
Great!
