Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
Very useful app. I have bought a guide for Athens. Very nice!
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
Va bene
Easy to download and to use
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Ich habe das Vorhandensein wirklich interessanter Audioinhalte geschätzt, die es mir ermöglicht haben, die Wunder der Ewigen Stadt und all ihrer Dienstleistungen zu entdecken
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
très complet et utile
Pratique, présentations courtes avec les infos les plus marquantes/importantes. Facile à suivre pour les enfants. Le petit point « curiosité » en fin de présentation...
Bon audio guide qui permet d’avoir une belle idées de l’histoire de la ville pour les petits passages de fin curiosités qui nous content des...
Alles super
Vraiment bien, complet et intéressant.
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
Waren super Infos! Gern etwas „lebendiger“ sprechen
SAV très réactive
easy to use! lots of information! loved the near me function!
Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
