Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Very useful app. I have bought a guide for Athens. Very nice!
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
Super bien expliqué. Merci.
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
L'Appilcazione buona interessante,solo una cosa durante l'ascolto quando vai in pausa e poi riprendi ,devi riascoltarti tutto di nuovo,non so se e' un "bug" o...
Provided useful information that enabled us to get the most out of our visit
Pratique, présentations courtes avec les infos les plus marquantes/importantes. Facile à suivre pour les enfants. Le petit point « curiosité » en fin de présentation...
Una guía muy bien narrada y con muchos detalles
Ich habe das Vorhandensein wirklich interessanter Audioinhalte geschätzt, die es mir ermöglicht haben, die Wunder der Ewigen Stadt und all ihrer Dienstleistungen zu entdecken
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
Der Guide war für den Preis mehr als ok
L’ho usata nella mia visita di Milano e l’ho trovata utile sopratutto perché i contenuti audio non erano noiosi!
Excelente!
Muy buena
