Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
perfection
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
excellente activitée avec un guide français c'était au top, on a vu des choses et appris des choses que nous n'aurions nous-mêmes pas fait ni...
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Molto utile. Da ascoltare direttamente nei luoghi di interesse. Rapporto qualità prezzo ottimo. Più adatto a vacanze con bambini: spiegazioni molto sintetiche ed essenziali. A...
Audio guide facile d utilisation et bon résumé sur les attractions . Je recommande
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Très simple d'installation, vous avez une vue d'ensemble de la ville de Vienne et de son histoire. Mais rien ne vaut un vrai guide. J'avais...
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
Alles super
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Utilizzata nell' ultima vacanza a Palermo ed è stata veramente utile e divertente... consiglio vivamente di utilizzarla... facilissima da usare
Facile à utiliser peu coûteux et bien utile
App molto completa ed esaustiva. Compliment
I'm visiting Paris, it's a great guide !!! Perfect, wonderful ❤️❤️❤️
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
Easy to download and to use
Exceeded my expectations
Much better than the other ones available in Russian, the best I found, not trivial wikipedia facts with dates and endless surnames...
Vraiment bien, complet et intéressant.
