Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Excelente!
Muy buena
Easy to use and enjoyable tour!
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Très simple d'installation, vous avez une vue d'ensemble de la ville de Vienne et de son histoire. Mais rien ne vaut un vrai guide. J'avais...
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Ich habe das Vorhandensein wirklich interessanter Audioinhalte geschätzt, die es mir ermöglicht haben, die Wunder der Ewigen Stadt und all ihrer Dienstleistungen zu entdecken
Si vede che è scritta ed interpretata da professionisti.
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
App fantastica! 3 giorni ad Atene e per tutto ciò che abbiamo visitato l'app ci ha fornito una spiegazione efficace ed esaustiva!
Der Audioguide ist super aber manchmal hätte ich mir ein paar mehr Informationen gewünscht. Das Gute ist, ich war unabhängig und konnte mir den Audioguide...
Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt
Ottima
Buona idea! Ho comprato Pompei ed è davvero raccontata molto bene. Bravi.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Der Guide war für den Preis mehr als ok
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
Davvero fantastico poter visitare la città di Lecce con quest’audioguida. Molto facile da
usare, contenuti interessanti e mai banali
