Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Sono andato a ad Atene ed ho utilizzato questa ap. Ottima
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Der Guide war für den Preis mehr als ok
Очень удобно и полезно
Es una guía rápida y práctica. No es muy profunda pero da una pincelada de la ciudad.
Applicazione molto completa ed esaustiva. L’audioguida ci ha permesso di visitare la città in autonomia. semplice da usare! La consiglio
Audio guide facile d utilisation et bon résumé sur les attractions . Je recommande
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...
Good app to use to learn about Naples! Culture, food, history, churches!
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
L'ho testata ad Atene, buone le guide.
Pratique lorsqu’on ne sais pas quelles visites choisir (car on ne peut pas tout faire en un week-end ). Les audioguides permettent de prendre notre...
très bien
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
Très bonne expérience
Der Audioguide ist super aber manchmal hätte ich mir ein paar mehr Informationen gewünscht. Das Gute ist, ich war unabhängig und konnte mir den Audioguide...
