Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Sehr angenehm
Easy to download and to use
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
Good app to use to learn about Naples! Culture, food, history, churches!
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Quante cose che ho imparato ad Atene. Bella app. Complimenti, la userò anche in futuro.
Ottima
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
Provided useful information that enabled us to get the most out of our visit
Assolutamente fantastica! Da scaricare ed ascoltare in occasione di una gita in una delle città italiane più belle! Noi abbiamo appena utilizzato la guida per...
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
Easy to use and enjoyable tour!
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
Hat alles super geklappt.
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Je l'ai utilisé à Berlin, j'aime beaucoup son contenu, de nombreux points d'intérêt sont décrits très faciles à comprendre avec une excellente qualité!
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
