Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Davvero fantastico poter visitare la città di Lecce con quest’audioguida. Molto facile da
usare, contenuti interessanti e mai banali
Très bonne expérience
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
Der Guide war für den Preis mehr als ok
Audio guide facile d utilisation et bon résumé sur les attractions . Je recommande
App splendida, finalmente un audio guida che funziona
Je l'ai utilisé à Berlin, j'aime beaucoup son contenu, de nombreux points d'intérêt sont décrits très faciles à comprendre avec une excellente qualité!
‘Strautile’ pratica veloce, simpatica e facile da utilizzare anche per una persona poco tecnologica come me ma che ama sapere cosa scoprire e visitare
Audio guide très sympa et utile !
Va bene
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Molto utile. La consiglio vivamente
Lecce is een geweldig mooie stad en met deze audiotour kun je in je eigen tempo rondlopen. Er wordt duidelijke informatie gegeven. Het is mij...
Una guía muy bien narrada y con muchos detalles
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
