Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Lecce is een geweldig mooie stad en met deze audiotour kun je in je eigen tempo rondlopen. Er wordt duidelijke informatie gegeven. Het is mij...
Di facilissima fruizione. Top per i ragazzi che non amano perder tempo nelle letture ma vengono attratti dal device che rende il tutto più moderno...
Quante cose che ho imparato ad Atene. Bella app. Complimenti, la userò anche in futuro.
L'ho testata ad Atene, buone le guide.
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
Intuitiva y fácil de usar
Nuestra guía en español muy buena profesional, explica todo estupendamente. Totalmente recomendable
Athens if perfect described. Well done!
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
Pratique, présentations courtes avec les infos les plus marquantes/importantes. Facile à suivre pour les enfants. Le petit point « curiosité » en fin de présentation...
Alles super
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
excellente activitée avec un guide français c'était au top, on a vu des choses et appris des choses que nous n'aurions nous-mêmes pas fait ni...
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
Très sympa, selon les lieux il y a plus ou moins de descriptions
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Waren super Infos! Gern etwas „lebendiger“ sprechen
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Great
