Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Très contente d'avoir acheté cet audio car cela nous a donné beaucoup d'informations pertinentes.
Bellissima app e super utile! L'ho installata per visitare Torino e oltre a essere molto facile da usare mi ha anche aiutato a trovare le...
Molto utile per la mia vacanza negli USA.
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Athens if perfect described. Well done!
Una guía muy bien narrada y con muchos detalles
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Vraiment bien, complet et intéressant.
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Easy to download and to use
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
Sono andato a ad Atene ed ho utilizzato questa ap. Ottima
App molto completa ed esaustiva. Compliment
C'est cool
SAV très réactive
Exceeded my expectations
Much better than the other ones available in Russian, the best I found, not trivial wikipedia facts with dates and endless surnames...
ottima!
Easy to use and enjoyable tour!
