Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Very useful app. I have bought a guide for Athens. Very nice!
Très bonne expérience
Très sympa, selon les lieux il y a plus ou moins de descriptions
Cela donne quelques explications sur les lieux à voir, mais cela peut parfois être trop léger. L'appli marche très bien, même hors ligne
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
Ho usato la App a Berlino con mia moglie ed è stata davvero utile e divertente. In molte zone della città ci ha davvero sempre...
Athens if perfect described. Well done!
Utilizzata nell' ultima vacanza a Palermo ed è stata veramente utile e divertente... consiglio vivamente di utilizzarla... facilissima da usare
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
Der Audioguide ist super aber manchmal hätte ich mir ein paar mehr Informationen gewünscht. Das Gute ist, ich war unabhängig und konnte mir den Audioguide...
Buona idea! Ho comprato Pompei ed è davvero raccontata molto bene. Bravi.
Muy Buena pero puede ofrecer mejores experiencias y más opciones
