TravelMate TravelMate App
TravelMate the audioguide
that tells the
wonders of the world
With the TravelMate App, enjoying a unique travel experience is easy! Just purchase an Activation Code from our shop to access exclusive audio content designed for tourists and travelers.
TravelMate TravelMate
We don't serve
the same old soup.
Gastronomic curiosities told by our experts, because every destination has its own unique flavor.
Discover the destinations
TravelMate TravelMate
Is there a stadium in the world made entirely of marble?
Find out with TravelMate! Play, have fun and learn the most surprising curiosities about the places you dream of visiting.
Why TravelMate
TravelMate is the perfect app to explore new cities with smart and original content! It's your personal audio guide!
AFFORDABLE
Save time and money thanks to the plan that gives you instant access to content, with various offers to suit every budget.
SMART CONTENT
Photos, maps, texts and professional audio to explore cities in a smart and original way.
SERVICES AND PROMOTIONS
In the dedicated section, you can find everything that makes your trip easier and more affordable.
SUSTAINABLE
TravelMate has zero environmental impact
UNIQUE EXPERIENCE
Thanks to original voices and expert storytelling, every walk becomes a vivid and memorable story.
HYGIENIC
Use it with your phone's speaker or your earphones
What you'll find on TravelMate
LISTEN IN STREAMING MODE
This is the heart of the App. From here, you can listen to the audio files on the wonders of the cities you're visiting. Choose the point of interest, open the audio file of your choice and click on PLAY to listen. You can also read the text if you wish.
LISTEN OFFLINE
Save internet connection data traffic. Here you'll find all the content you downloaded earlier from the "Listen in Streaming Mode" section, by clicking on "Download".
AROUND ME
Discover the wonders nearest you. Click on the pinpoint to activate the map and geolocate the point of interest. Let the navigator guide you towards your preferred destination.
SERVICE AND PROMO
You'll find information on the services offered by the city you've chosen: airports, cinemas, churches, events and much more.
PLAY
Have fun and learn by playing with interesting questions on the city!
ARTIFICIAL INTELLIGENCE (A.I.)
Ask questions to explore the contents of the city you're visiting, taking advantage of the potential of A.I.
FAQ
FIND THE ANSWER
TO YOUR QUESTION

Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.

After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.

Purchased content has no expiration. You can listen to it as many times as you like without time limits.

No, only on the device where you purchased the audioguide and downloaded the app.

The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.

Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.

An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.

Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.

Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.

For any technical issues, you can contact our customer service by emailing support@travelmate.tech.

Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.

Yes, if you delete the files from your device, you'll need to re-download them to listen again.

Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.

No, updates are always free. The app is updated as needed.

The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.

The app’s volume can only be adjusted through your device’s controls.

WHAT THEY SAY ABOUT US
From our
community
20/06/2024

Magnífica presentación que permite apreciar el valor artístico de la iglesia

Cosmedi - 5
1 / 20
26/03/2024

Provided useful information that enabled us to get the most out of our visit

Oliver - 5
2 / 20
13/05/2024

Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen. 

Tina - 5
3 / 20
1/10/2023

App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...

Pietro - 5
4 / 20
19/09/2023

Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...

Lukasz - 5
5 / 20
02/09/2023

Este verano usé la Guía de Florencia y me ha resultado de gran ayuda

Pilar - 5
6 / 20
23/07/2024

去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化,通过它吃到了很多本地人才知道的美食。

很有帮助 - 5
7 / 20
20/01/2024

Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad. 

Iudith - 5
8 / 20
25/12/2021

Lo escuché en Florencia y aprecié la calidad del audio y lo completo de los contenidos.

Sanchez - 5
9 / 20
02/08/2024

Cela donne quelques explications sur les lieux à voir, mais cela peut parfois être trop léger. L'appli marche très bien, même hors ligne

Corinne - 4
10 / 20
29/07/2023

Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.

Rosalino - 5
11 / 20
27/10/2024

È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!

 

Marco - 5
12 / 20
14/02/2024

Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.

Gregg - 5
13 / 20
03/02/2024

Indications essentielles pour découvrir chaque point. Tres bien

Antoine - 5
14 / 20
20/09/2023

Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.

Maria R - 5
15 / 20
23/07/2024

去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化,通过它吃到了很多本地人才知道的美食。

很有帮助 - 5
16 / 20
18/03/2024

Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...

Alexander - 5
17 / 20
13/06/2024

Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima

Anthony - 5
18 / 20
31/03/2023

Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...

Marco P - 5
19 / 20
09/05/2025

Audio guide très sympa et utile !

 

Cesar - 5
20 / 20
TravelMate App
DOWNLOAD NOW
THE TRAVELMATE APP
Purchase your activation code, download the TravelMate App, and turn your smartphone into your personal travel companion!
Listen to audio guides about the wonders of the world with TravelMate.
HAVE FUN!