Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
C'est cool
funktioniert offline
Provided useful information that enabled us to get the most out of our visit
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
Kann sehr gut als Unterstützung beim sightseeing genutzt werden
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
Direi fantastica!!! Ecco quello che serviva per visitare una nuova città e conoscerne tutte le bellezze!!!
SAV très réactive
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
alles wie gewünscht
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
Buona idea! Ho comprato Pompei ed è davvero raccontata molto bene. Bravi.
Bellissima app e super utile! L'ho installata per visitare Torino e oltre a essere molto facile da usare mi ha anche aiutato a trovare le...
easy to use! lots of information! loved the near me function!
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
Exceeded my expectations
Much better than the other ones available in Russian, the best I found, not trivial wikipedia facts with dates and endless surnames...
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Está muy bien. Es muy práctica.
È stato davvero interessante e divertente muoversi per la città con questa audioguida! La
consiglio! Molto facile da usare
Va bene
