Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Provided useful information that enabled us to get the most out of our visit
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Descargue contenido para Londres. Genial, bastante información , aplicación muy util, sin duda lo usare para otras maravillas.
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
Intuitiva y fácil de usar
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
SAV très réactive
Bellissima app e super utile! L'ho installata per visitare Torino e oltre a essere molto facile da usare mi ha anche aiutato a trovare le...
Vraiment bien, complet et intéressant.
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
Pratique, présentations courtes avec les infos les plus marquantes/importantes. Facile à suivre pour les enfants. Le petit point « curiosité » en fin de présentation...
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Top!
