Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
Visitare una città con questa guida virtuale esperta è una comodità incredibile a un piccolo
prezzo. Le informazioni sono accurate e dettagliate inoltre forniscono anche...
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
C'est cool
Ottima applicazione molto chiara e di facile utilizzo
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
Lo utilicé en Paris y me pareció muy práctico. Información amena y con chascarrillo final en cada narración.
War super
Parfait
très complet et utile
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
Va bene
Sehr informativ
Ottima
