Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Auf unserem Kurztripp durch Madrid hat uns TravelMate sehr gut begleitet. Immer wieder konnten wir interessante Fakten über die Sehenswürdigkeiten entdecken. Schon vor ein paar...
Quante cose che ho imparato ad Atene. Bella app. Complimenti, la userò anche in futuro.
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Molto utile. Da ascoltare direttamente nei luoghi di interesse. Rapporto qualità prezzo ottimo. Più adatto a vacanze con bambini: spiegazioni molto sintetiche ed essenziali. A...
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
Excelente!
Muy buena
Ottima app, molto utile
Lecce is een geweldig mooie stad en met deze audiotour kun je in je eigen tempo rondlopen. Er wordt duidelijke informatie gegeven. Het is mij...
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
Pratique lorsqu’on ne sais pas quelles visites choisir (car on ne peut pas tout faire en un week-end ). Les audioguides permettent de prendre notre...
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
Very good audio and easy to understand.
alles wie gewünscht
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
