Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Di facilissima fruizione. Top per i ragazzi che non amano perder tempo nelle letture ma vengono attratti dal device che rende il tutto più moderno...
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
très complet et utile
L'Appilcazione buona interessante,solo una cosa durante l'ascolto quando vai in pausa e poi riprendi ,devi riascoltarti tutto di nuovo,non so se e' un "bug" o...
Good app to use to learn about Naples! Culture, food, history, churches!
Flexibel und zu jederzeit, perfekt
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
Easy to download and to use
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Très pratique quand nous ne connaissons pas la langue et très bien documenté.
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
war super, zum Selberkunden der Stadt
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Sehr angenehm
Сервис хороший, профессиональный и в приложении много интересного.
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
Данный аудиогид очень помог получить более детальную информация о ряде интереснейших местах города. Действительная нужная вещь, помогающая в процессе изучения достопримечательностей в одиночку.
