Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
ottima!
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Je l'ai utilisé à Berlin, j'aime beaucoup son contenu, de nombreux points d'intérêt sont décrits très faciles à comprendre avec une excellente qualité!
Ça va l’audio est clair mais il devrait être plus étoffé
ottima
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
perfection
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
Lecce is een geweldig mooie stad en met deze audiotour kun je in je eigen tempo rondlopen. Er wordt duidelijke informatie gegeven. Het is mij...
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Già provata a Milano : fantastica! Neppure immaginavo ci fosse così tanto da vedere e da scoprire! Anche economica rispetto alle tradizionali singole audio guide
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Waren super Infos! Gern etwas „lebendiger“ sprechen
Super schöner Ort, sehr sehenswert!
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
Easy to download and to use
