Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
easy to use! lots of information! loved the near me function!
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
C'est cool
Ottima audioguida! Contenuti chiari e interessanti, perfetta per scoprire Palermo in autonomia. L’app è intuitiva, funziona anche offline e include informazioni di qualità su monumenti,...
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
I'm visiting Paris, it's a great guide !!! Perfect, wonderful ❤️❤️❤️
excellente activitée avec un guide français c'était au top, on a vu des choses et appris des choses que nous n'aurions nous-mêmes pas fait ni...
Ottima
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
Das wäre sehr schön gut gefällt
Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
Easy to download and to use
Ça va l’audio est clair mais il devrait être plus étoffé
