Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Very thorough and easy to use. Map is very handy. Great deal!
Si vede che è scritta ed interpretata da professionisti.
Listen to the audio before to get a good understanding and appreciation of St Francis of Assisi and follow the audio in the church. They...
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Muy buen audio guía se puede ir al ritmo de cada persona
Applicazione molto completa ed esaustiva. L’audioguida ci ha permesso di visitare la città in autonomia. semplice da usare! La consiglio
Un'ottima soluzione per avere una guida di qualità alle principali attrattive turistiche e culturali nelle città in elenco. Utilissima per orientarsi nei viaggi turistici, io...
easy to use! lots of information! loved the near me function!
Ottima app, molto utile
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Athens if perfect described. Well done!
Très bonne expérience
Сервис хороший, профессиональный и в приложении много интересного.
Intéressant mais à coupler avec les entrées dans les églises
Great!
