Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Free to use as you wanted plus time period
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Listen to the audio before to get a good understanding and appreciation of St Francis of Assisi and follow the audio in the church. They...
Très bonne expérience
Magnífica presentación que permite apreciar el valor artístico de la iglesia
Bon audio guide qui permet d’avoir une belle idées de l’histoire de la ville pour les petits passages de fin curiosités qui nous content des...
C'est cool
App fantastica! 3 giorni ad Atene e per tutto ciò che abbiamo visitato l'app ci ha fornito una spiegazione efficace ed esaustiva!
ottima
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
Très pratique quand nous ne connaissons pas la langue et très bien documenté.
Ottima esperienza! L'audioguida mi ha aiutato a visitare Barcellona senza lo stress di seguire gruppi e muovendomi con i miei tempi. I contenuti sono interessanti...
Ottima audioguida! Contenuti chiari e interessanti, perfetta per scoprire Palermo in autonomia. L’app è intuitiva, funziona anche offline e include informazioni di qualità su monumenti,...
Sehr angenehm
