Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
excellente activitée avec un guide français c'était au top, on a vu des choses et appris des choses que nous n'aurions nous-mêmes pas fait ni...
Es una guía rápida y práctica. No es muy profunda pero da una pincelada de la ciudad.
Super schöner Ort, sehr sehenswert!
Utilissima è perfetta in tutto
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
Das wäre sehr schön gut gefällt
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Indications essentielles pour découvrir chaque point. Tres bien
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Facile d’utilisation, les audios sont très complets . Je conseille vivement si vous voulez en savoir plus sur l’histoire des villes que vous visitez.
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
Lo utilicé en Paris y me pareció muy práctico. Información amena y con chascarrillo final en cada narración.
Quante cose che ho imparato ad Atene. Bella app. Complimenti, la userò anche in futuro.
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Auf unserem Kurztripp durch Madrid hat uns TravelMate sehr gut begleitet. Immer wieder konnten wir interessante Fakten über die Sehenswürdigkeiten entdecken. Schon vor ein paar...
très complet et utile
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt
