Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
È stato davvero interessante e divertente muoversi per la città con questa audioguida! La
consiglio! Molto facile da usare
Application pratique. Vous pouvez télécharger les explications avant le départ pour éviter de dépenser du forfait sur place. Les principaux sites sont présents. Le format...
Super App. Die Sehenswürdigkeiten werden in kurzen Sequenzen (1-3min) vorgestellt. Ersetzt teilweise sogar eine Stadtrundfahrt
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
alles wie gewünscht
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.
Très simple d'installation, vous avez une vue d'ensemble de la ville de Vienne et de son histoire. Mais rien ne vaut un vrai guide. J'avais...
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Interesante pero hecho de menos más curiosidades de calles, puentes etc
Va bene
Auf unserem Kurztripp durch Madrid hat uns TravelMate sehr gut begleitet. Immer wieder konnten wir interessante Fakten über die Sehenswürdigkeiten entdecken. Schon vor ein paar...
Muy Buena pero puede ofrecer mejores experiencias y más opciones
ho utilizzato questa app durante il mio soggiorno ad Atene in compagnia della mia famiglia… ho trovato intrigante e stimolante l’idea del quiz
Ottima app, molto utile
Very good audio and easy to understand.
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Piazza dei Miracoli - nádherné miesto a na ňom nádherné pamiatky. Popri Dóme, Baptistéria a Veže aj menej známe Camposanto.
