Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
très bien
Provided useful information that enabled us to get the most out of our visit
easy to use! lots of information! loved the near me function!
Pratique lorsqu’on ne sais pas quelles visites choisir (car on ne peut pas tout faire en un week-end ). Les audioguides permettent de prendre notre...
La consiglierò agli amici. E' un ottimo accompagnatore turistico.
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Lo escuché en Florencia y aprecié la calidad del audio y lo completo de los contenidos.
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
Consigliatissimo, rapporto qualità-prezzo Top..... Risparmi molto ed eviti i costi eccessivi delle audio-guide..
À fait le job plus de descriptifs plus trouver les « objects » ou monuments serait top mais bien pas de soucis le mode hors...
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Già provata a Milano : fantastica! Neppure immaginavo ci fosse così tanto da vedere e da scoprire! Anche economica rispetto alle tradizionali singole audio guide
Bellissima app e super utile! L'ho installata per visitare Torino e oltre a essere molto facile da usare mi ha anche aiutato a trovare le...
Cela donne quelques explications sur les lieux à voir, mais cela peut parfois être trop léger. L'appli marche très bien, même hors ligne
Molto utile. La consiglio vivamente
Davvero fantastico poter visitare la città di Lecce con quest’audioguida. Molto facile da
usare, contenuti interessanti e mai banali
