Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Easy to use and enjoyable tour!
Magnífica presentación que permite apreciar el valor artístico de la iglesia
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Данный аудиогид очень помог получить более детальную информация о ряде интереснейших местах города. Действительная нужная вещь, помогающая в процессе изучения достопримечательностей в одиночку.
Intuitiva y fácil de usar
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
L’ho usata nella mia visita di Milano e l’ho trovata utile sopratutto perché i contenuti audio non erano noiosi!
Das ist eine sehr einfache Art die wichtigsten Orte zu sehen und die wichtigsten Infos dazu zu erhalten. Es bleibt mir frei, wann und wieviele...
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Very thorough and easy to use. Map is very handy. Great deal!
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
war super, zum Selberkunden der Stadt
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Sehr angenehm
Es una guía rápida y práctica. No es muy profunda pero da una pincelada de la ciudad.
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Lecce is een geweldig mooie stad en met deze audiotour kun je in je eigen tempo rondlopen. Er wordt duidelijke informatie gegeven. Het is mij...
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Muy buen audio guía se puede ir al ritmo de cada persona
