Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Molto utile per la mia vacanza negli USA.
alles wie gewünscht
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
SAV très réactive
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
Assolutamente fantastica! Da scaricare ed ascoltare in occasione di una gita in una delle città italiane più belle! Noi abbiamo appena utilizzato la guida per...
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Ottima audioguida! Contenuti chiari e interessanti, perfetta per scoprire Palermo in autonomia. L’app è intuitiva, funziona anche offline e include informazioni di qualità su monumenti,...
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Très simple d'installation, vous avez une vue d'ensemble de la ville de Vienne et de son histoire. Mais rien ne vaut un vrai guide. J'avais...
Piazza dei Miracoli - nádherné miesto a na ňom nádherné pamiatky. Popri Dóme, Baptistéria a Veže aj menej známe Camposanto.
Audio guide très sympa et utile !
Easy to download and to use
L'Appilcazione buona interessante,solo una cosa durante l'ascolto quando vai in pausa e poi riprendi ,devi riascoltarti tutto di nuovo,non so se e' un "bug" o...
Alles super
Facile d’utilisation, les audios sont très complets . Je conseille vivement si vous voulez en savoir plus sur l’histoire des villes que vous visitez.
