Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Easy to use and enjoyable tour!
Athens if perfect described. Well done!
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Очень удобно и полезно
easy to use! lots of information! loved the near me function!
War super
Si vede che è scritta ed interpretata da professionisti.
Visitare una città con questa guida virtuale esperta è una comodità incredibile a un piccolo
prezzo. Le informazioni sono accurate e dettagliate inoltre forniscono anche...
Finalmente un'app che racconta anche alcune città minori rispetto alle solite note. Bergamo è davvero ben fatta. Soldi spesi bene.
Alles super
Bon audio guide qui permet d’avoir une belle idées de l’histoire de la ville pour les petits passages de fin curiosités qui nous content des...
Waren super Infos! Gern etwas „lebendiger“ sprechen
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Davvero soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità...
Cela donne quelques explications sur les lieux à voir, mais cela peut parfois être trop léger. L'appli marche très bien, même hors ligne
Bellissima app e super utile! L'ho installata per visitare Torino e oltre a essere molto facile da usare mi ha anche aiutato a trovare le...
Sehr angenehm
Muy Buena pero puede ofrecer mejores experiencias y más opciones
