Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Indications essentielles pour découvrir chaque point. Tres bien
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
Una guía muy bien narrada y con muchos detalles
Descargue contenido para Londres. Genial, bastante información , aplicación muy util, sin duda lo usare para otras maravillas.
Easy to use and enjoyable tour!
Nuestra guía en español muy buena profesional, explica todo estupendamente. Totalmente recomendable
Sehr angenehm
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Assolutamente fantastica! Da scaricare ed ascoltare in occasione di una gita in una delle città italiane più belle! Noi abbiamo appena utilizzato la guida per...
Si vede che è scritta ed interpretata da professionisti.
Ottima
SAV très réactive
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
Muy buen audio guía se puede ir al ritmo de cada persona
Perfekt für Leute die auf „eigene Faust“ und spontan Amsterdam erkunden wollen!!
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
