Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
È stato davvero interessante e divertente muoversi per la città con questa audioguida! La
consiglio! Molto facile da usare
Ça va l’audio est clair mais il devrait être plus étoffé
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Applicazione molto completa ed esaustiva. L’audioguida ci ha permesso di visitare la città in autonomia. semplice da usare! La consiglio
Indications essentielles pour découvrir chaque point. Tres bien
Excelente!
Muy buena
Buona idea! Ideale per chi vuole visitare la città senza dover leggere libri o da Wikipedia.
Es una guía rápida y práctica. No es muy profunda pero da una pincelada de la ciudad.
Provided useful information that enabled us to get the most out of our visit
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Nice that you can visit the sites and get super information at your pen pace
Molto utile. Da ascoltare direttamente nei luoghi di interesse. Rapporto qualità prezzo ottimo. Più adatto a vacanze con bambini: spiegazioni molto sintetiche ed essenziali. A...
À fait le job plus de descriptifs plus trouver les « objects » ou monuments serait top mais bien pas de soucis le mode hors...
Utilissima è perfetta in tutto
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
Alles super
