Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Beau “très petit” discours à chacune des villes… J’aurais aimé que ça soit un peu plus long afin d’avoir plus d’informations.
Easy to download and to use
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
très complet et utile
Sehr angenehm
Interesante pero hecho de menos más curiosidades de calles, puentes etc
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
L'ho testata ad Atene, buone le guide.
Ottima app, molto utile
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Utilizzata nell' ultima vacanza a Palermo ed è stata veramente utile e divertente... consiglio vivamente di utilizzarla... facilissima da usare
Ho usato la App a Berlino con mia moglie ed è stata davvero utile e divertente. In molte zone della città ci ha davvero sempre...
‘Strautile’ pratica veloce, simpatica e facile da utilizzare anche per una persona poco tecnologica come me ma che ama sapere cosa scoprire e visitare
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
