TravelMate TravelMate App
TravelMate the audioguide
that tells the
wonders of the world
With the TravelMate App, enjoying a unique travel experience is easy! Just purchase an Activation Code from our shop to access exclusive audio content designed for tourists and travelers.
TravelMate TravelMate
We don't serve
the same old soup.
Gastronomic curiosities told by our experts, because every destination has its own unique flavor.
Discover the destinations
TravelMate TravelMate
Is there a stadium in the world made entirely of marble?
Find out with TravelMate! Play, have fun and learn the most surprising curiosities about the places you dream of visiting.
Why TravelMate
TravelMate is the perfect app to explore new cities with smart and original content! It's your personal audio guide!
AFFORDABLE
Save time and money thanks to the plan that gives you instant access to content, with various offers to suit every budget.
SMART CONTENT
Photos, maps, texts and professional audio to explore cities in a smart and original way.
SERVICES AND PROMOTIONS
In the dedicated section, you can find everything that makes your trip easier and more affordable.
SUSTAINABLE
TravelMate has zero environmental impact
UNIQUE EXPERIENCE
Thanks to original voices and expert storytelling, every walk becomes a vivid and memorable story.
HYGIENIC
Use it with your phone's speaker or your earphones
What you'll find on TravelMate
LISTEN IN STREAMING MODE
This is the heart of the App. From here, you can listen to the audio files on the wonders of the cities you're visiting. Choose the point of interest, open the audio file of your choice and click on PLAY to listen. You can also read the text if you wish.
LISTEN OFFLINE
Save internet connection data traffic. Here you'll find all the content you downloaded earlier from the "Listen in Streaming Mode" section, by clicking on "Download".
AROUND ME
Discover the wonders nearest you. Click on the pinpoint to activate the map and geolocate the point of interest. Let the navigator guide you towards your preferred destination.
SERVICE AND PROMO
You'll find information on the services offered by the city you've chosen: airports, cinemas, churches, events and much more.
PLAY
Have fun and learn by playing with interesting questions on the city!
ARTIFICIAL INTELLIGENCE (A.I.)
Ask questions to explore the contents of the city you're visiting, taking advantage of the potential of A.I.
FAQ
FIND THE ANSWER
TO YOUR QUESTION

Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.

After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.

Purchased content has no expiration. You can listen to it as many times as you like without time limits.

No, only on the device where you purchased the audioguide and downloaded the app.

The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.

Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.

An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.

Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.

Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.

For any technical issues, you can contact our customer service by emailing support@travelmate.tech.

Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.

Yes, if you delete the files from your device, you'll need to re-download them to listen again.

Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.

No, updates are always free. The app is updated as needed.

The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.

The app’s volume can only be adjusted through your device’s controls.

WHAT THEY SAY ABOUT US
From our
community
23/05/2024

Beau “très petit” discours à chacune des villes… J’aurais aimé que ça soit un peu plus long afin d’avoir plus d’informations. 

Nancy - 4
1 / 20
27/10/2024

Easy to download and to use

 

Peter - 5
2 / 20
14/07/2024

The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...

Val - 5
3 / 20
01/04/2022

La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!

Cri_70 - 5
4 / 20
02/11/2023

Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori

Andrea A - 5
5 / 20
02/01/2025

très complet et utile

 

Dalila - 5
6 / 20
22/06/2025

Sehr angenehm

 

Peter - 5
7 / 20
27/03/2024

Interesante pero hecho de menos más curiosidades de calles, puentes etc 

Belate - 5
8 / 20
21/05/2024

guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...

Michael - 5
9 / 20
29/10/2022

L'ho testata ad Atene, buone le guide.

Emi - 4
10 / 20
19/06/2024

Ottima app, molto utile

Elena - 5
11 / 20
17/10/2023

È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente

Marco P. - 5
12 / 20
23/02/2024

Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...

Matilde - 5
13 / 20
20/09/2023

Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.

Maria R - 5
14 / 20
24/10/23

Utilizzata nell' ultima vacanza a Palermo ed è stata veramente utile e divertente... consiglio vivamente di utilizzarla... facilissima da usare

Laura - 5
15 / 20
19/09/2023

Ho usato la App a Berlino con mia moglie ed è stata davvero utile e divertente. In molte zone della città ci ha davvero sempre...

MarkP69 - 5
16 / 20
21/08/2024

‘Strautile’ pratica veloce, simpatica e facile da utilizzare anche per una persona poco tecnologica come me ma che ama sapere cosa scoprire e visitare 

Carlo - 5
17 / 20
18/05/2023

We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...

David - 5
18 / 20
01/06/2024

Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten. 

Math - 5
19 / 20
19/07/2023

The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...

Loretta - 5
20 / 20
TravelMate App
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THE TRAVELMATE APP
Purchase your activation code, download the TravelMate App, and turn your smartphone into your personal travel companion!
Listen to audio guides about the wonders of the world with TravelMate.
HAVE FUN!