Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Magnífica presentación que permite apreciar el valor artístico de la iglesia
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Ça va l’audio est clair mais il devrait être plus étoffé
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
Si vede che è scritta ed interpretata da professionisti.
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Great
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Athens if perfect described. Well done!
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
Davvero fantastico poter visitare la città di Lecce con quest’audioguida. Molto facile da
usare, contenuti interessanti e mai banali
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
comoda app, chiara, completa e di facile utilizzo per chi si accinge a visitare una nuova città!
Nuestra guía en español muy buena profesional, explica todo estupendamente. Totalmente recomendable
App fantastica! 3 giorni ad Atene e per tutto ciò che abbiamo visitato l'app ci ha fornito una spiegazione efficace ed esaustiva!
