Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
App molto completa ed esaustiva. Compliment
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
Lo utilicé en Paris y me pareció muy práctico. Información amena y con chascarrillo final en cada narración.
Der Audioguide ist super aber manchmal hätte ich mir ein paar mehr Informationen gewünscht. Das Gute ist, ich war unabhängig und konnte mir den Audioguide...
Super schöner Ort, sehr sehenswert!
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Auf unserem Kurztripp durch Madrid hat uns TravelMate sehr gut begleitet. Immer wieder konnten wir interessante Fakten über die Sehenswürdigkeiten entdecken. Schon vor ein paar...
Kann sehr gut als Unterstützung beim sightseeing genutzt werden
Flexibel und zu jederzeit, perfekt
Interesante pero hecho de menos más curiosidades de calles, puentes etc
Ça va l’audio est clair mais il devrait être plus étoffé
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Excelente!
Muy buena
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
très complet et utile
Indications essentielles pour découvrir chaque point. Tres bien
