Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
Pratique, présentations courtes avec les infos les plus marquantes/importantes. Facile à suivre pour les enfants. Le petit point « curiosité » en fin de présentation...
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
Direi fantastica!!! Ecco quello che serviva per visitare una nuova città e conoscerne tutte le bellezze!!!
App molto completa ed esaustiva. Compliment
Ist sehr gut informiert und erzählt sehr spannend. Die Tour ist uneingeschränkt zu empfehlen. Der Weg ist gut zu bewältigen, auch für Menschen mit etwas...
Ho usata l'app ad Atene il mese scorso ed l'ho trovata davvero esaustiva per la visita con i miei figli. Complimenti.
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
È stato davvero interessante e divertente muoversi per la città con l'audioguida. La consiglio!
Sehr angenehm
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
Visitare una città con questa guida virtuale esperta è una comodità incredibile a un piccolo
prezzo. Le informazioni sono accurate e dettagliate inoltre forniscono anche...
Molto utile. La consiglio vivamente
Das ist eine sehr einfache Art die wichtigsten Orte zu sehen und die wichtigsten Infos dazu zu erhalten. Es bleibt mir frei, wann und wieviele...
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
È stato davvero interessante e divertente muoversi per la città con questa audioguida! La
consiglio! Molto facile da usare
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
