Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Es una guía rápida y práctica. No es muy profunda pero da una pincelada de la ciudad.
Alles super
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
Waren super Infos! Gern etwas „lebendiger“ sprechen
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
Hat alles super geklappt.
I'm visiting Paris, it's a great guide !!! Perfect, wonderful ❤️❤️❤️
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Das wäre sehr schön gut gefällt
Exceeded my expectations
Much better than the other ones available in Russian, the best I found, not trivial wikipedia facts with dates and endless surnames...
Free to use as you wanted plus time period
Application pratique. Vous pouvez télécharger les explications avant le départ pour éviter de dépenser du forfait sur place. Les principaux sites sont présents. Le format...
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
Es war hervorragend alles in seinem eigenen Tempo zu mache.
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Facile d’utilisation, les audios sont très complets . Je conseille vivement si vous voulez en savoir plus sur l’histoire des villes que vous visitez.
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Très bon rapport qualité /prix, j’ai apprécié la points « curiosité » . Peut être quelques conseils dure les lieux non répertoriés a vote malgré...
