Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Sehr angenehm
L'Appilcazione buona interessante,solo una cosa durante l'ascolto quando vai in pausa e poi riprendi ,devi riascoltarti tutto di nuovo,non so se e' un "bug" o...
Audio guide très sympa et utile !
Après de nombreuses recherches, j'ai enfin trouvé un audioguide bien fait sur Amsterdam.
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
хороший аудиогид, но хотелось бы возможность слушать без постоянного выключения включения треков, например в самолете включить и все послушать, а потом по объектам уже с...
Super bien expliqué. Merci.
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Provided useful information that enabled us to get the most out of our visit
Sono andato a ad Atene ed ho utilizzato questa ap. Ottima
alles wie gewünscht
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Great
Beau “très petit” discours à chacune des villes… J’aurais aimé que ça soit un peu plus long afin d’avoir plus d’informations.
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
