Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Una guía muy bien narrada y con muchos detalles
Sehr gut! Auch super dass die App Komplet auf Deutsch ist. Leider fehlt ein Routenvorschlag für die Sehenswürdigkeiten.
Free to use as you wanted plus time period
Ottima esperienza! L'audioguida mi ha aiutato a visitare Barcellona senza lo stress di seguire gruppi e muovendomi con i miei tempi. I contenuti sono interessanti...
Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...
Ça va l’audio est clair mais il devrait être plus étoffé
Сервис хороший, профессиональный и в приложении много интересного.
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
Muy Buena pero puede ofrecer mejores experiencias y más opciones
Molto utile per la mia vacanza negli USA.
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Assolutamente fantastica! Da scaricare ed ascoltare in occasione di una gita in una delle città italiane più belle! Noi abbiamo appena utilizzato la guida per...
ottima
Данный аудиогид очень помог получить более детальную информация о ряде интереснейших местах города. Действительная нужная вещь, помогающая в процессе изучения достопримечательностей в одиночку.
I'm visiting Paris, it's a great guide !!! Perfect, wonderful ❤️❤️❤️
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
Sehr informativ
Si vede che è scritta ed interpretata da professionisti.
Direi fantastica!!! Ecco quello che serviva per visitare una nuova città e conoscerne tutte le bellezze!!!
Muy buen audio guía se puede ir al ritmo de cada persona
