Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
Ça va l’audio est clair mais il devrait être plus étoffé
Bon audio guide qui permet d’avoir une belle idées de l’histoire de la ville pour les petits passages de fin curiosités qui nous content des...
Utilissima è perfetta in tutto
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Si vede che è scritta ed interpretata da professionisti.
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
Visite audioguidée autonome, très intéressante. Riches contenus, beaucoup d'anecdotes données., Format de 2 min par site très bien, voix agréables des guides. Choix de langue...
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Je l'ai utilisé à Berlin, j'aime beaucoup son contenu, de nombreux points d'intérêt sont décrits très faciles à comprendre avec une excellente qualité!
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
Perfekt für Leute die auf „eigene Faust“ und spontan Amsterdam erkunden wollen!!
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
Красиво и наконец-то без вокальных синтезаторов! Моим детям он тоже очень понравился, отличная покупка для всей семьи.
Vraiment bien, complet et intéressant.
ottima!
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Piazza dei Miracoli - nádherné miesto a na ňom nádherné pamiatky. Popri Dóme, Baptistéria a Veže aj menej známe Camposanto.
