Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Super bien expliqué. Merci.
alles wie gewünscht
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
excellente activitée avec un guide français c'était au top, on a vu des choses et appris des choses que nous n'aurions nous-mêmes pas fait ni...
Già provata a Milano : fantastica! Neppure immaginavo ci fosse così tanto da vedere e da scoprire! Anche economica rispetto alle tradizionali singole audio guide
Contenuti davvero ben fatti e molto interessanti. App facile da usare. Rapporto
qualità-prezzo molto buono
Sono andato a ad Atene ed ho utilizzato questa ap. Ottima
App molto completa ed esaustiva. Compliment
Das ist eine sehr einfache Art die wichtigsten Orte zu sehen und die wichtigsten Infos dazu zu erhalten. Es bleibt mir frei, wann und wieviele...
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
the app works fine, I was able to enjoy my Vienna vacation and learn plenty of new details about
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
Vraiment bien, complet et intéressant.
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
Der Audioguide ist super aber manchmal hätte ich mir ein paar mehr Informationen gewünscht. Das Gute ist, ich war unabhängig und konnte mir den Audioguide...
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Very good audio and easy to understand.
