Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Audio guide très sympa et utile !
Perfekt für Leute die auf „eigene Faust“ und spontan Amsterdam erkunden wollen!!
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
Buona idea! Ho comprato Pompei ed è davvero raccontata molto bene. Bravi.
È stato davvero interessante e divertente muoversi per la città con questa audioguida! La
consiglio! Molto facile da usare
Super bien expliqué. Merci.
App splendida, finalmente un audio guida che funziona
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
Vraiment bien, complet et intéressant.
Excelente!
Muy buena
Descargue contenido para Londres. Genial, bastante información , aplicación muy util, sin duda lo usare para otras maravillas.
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Es war hervorragend alles in seinem eigenen Tempo zu mache.
Piazza dei Miracoli - nádherné miesto a na ňom nádherné pamiatky. Popri Dóme, Baptistéria a Veže aj menej známe Camposanto.
Va bene
Easy to download and to use
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
Ça va l’audio est clair mais il devrait être plus étoffé
Semplice, economica serie di registrazioni di 2.5min per ogni monumento ma sufficienti per una prima infarinatura, chi vuole poi approfondisce con la visita.
