Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
E' stata davvero utile si sceglie di vedere cio che si vuole e con i propri tempi .guida davvero fatta molto bene, chiara e completa.
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Excelente!
Muy buena
Indications essentielles pour découvrir chaque point. Tres bien
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Interessante alternativa x muoversi rapidamente tra i punti di interesse della città e avere una spolverata di cenni storici quando non si ha una guida....
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Super schöner Ort, sehr sehenswert!
Está muy bien. Es muy práctica.
Nuestra guía en español muy buena profesional, explica todo estupendamente. Totalmente recomendable
Kann sehr gut als Unterstützung beim sightseeing genutzt werden
Ich habe das Vorhandensein wirklich interessanter Audioinhalte geschätzt, die es mir ermöglicht haben, die Wunder der Ewigen Stadt und all ihrer Dienstleistungen zu entdecken
ho utilizzato questa app durante il mio soggiorno ad Atene in compagnia della mia famiglia… ho trovato intrigante e stimolante l’idea del quiz
Very useful app. I have bought a guide for Athens. Very nice!
Nur sehr kurze Erklärungen, gibt Überblick, war, was ich gesucht hatte, um nicht im Führer lesen zu müssen.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
Applicazione molto completa ed esaustiva. L’audioguida ci ha permesso di visitare la città in autonomia. semplice da usare! La consiglio
Great
Visitare Palermo con questa app è tutta un'altra cosa. La città è splendida ma con gli audio diventa anche più affascinante.
