Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
E’ la prima volta che utilizzo l’audioguida!!! Siamo soddisfatti e soprattutto è stato semplicissimo da utilizzare!
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Hat alles super geklappt.
È la terza volta che utilizzo questa app quando visito una città e ne sono pienamente soddisfatto. La consiglio vivamente
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
Piazza dei Miracoli - nádherné miesto a na ňom nádherné pamiatky. Popri Dóme, Baptistéria a Veže aj menej známe Camposanto.
Nice that you can visit the sites and get super information at your pen pace
the app works fine, I was able to enjoy my Vienna vacation and learn plenty of new details about
La audioguide était géniale et nous a fait toute la visite en Français ce qui nous a vraiment aidé à comprendre.
Sehr informativ
Brilliant, affordable and effective way of seeing Rome. You can see a city based on your own terms and audio descriptions were around 3 min...
Parfait
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Ça va l’audio est clair mais il devrait être plus étoffé
Ottima audioguida! Contenuti chiari e interessanti, perfetta per scoprire Palermo in autonomia. L’app è intuitiva, funziona anche offline e include informazioni di qualità su monumenti,...
Assolutamente fantastica! Da scaricare ed ascoltare in occasione di una gita in una delle città italiane più belle! Noi abbiamo appena utilizzato la guida per...
