Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Mi piacciono queste guide che rimangono tue e puoi riascoltarle tutte le volte che vuoi. Amplierei l’offerta con altre città; purtroppo tante sono in lingua...
SAV très réactive
Utilizzata nell' ultima vacanza a Palermo ed è stata veramente utile e divertente... consiglio vivamente di utilizzarla... facilissima da usare
The guide was most helpful in giving an overview of Assisi. Better listen to it BEFORE getting to Assisi so as to help plan your...
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Ce sont pleins de petites anecdotes sur chaque monument d'environ 2mn. On peut les télécharger et donc les écouter sans internet, c'est vraiment très pratique...
Ottima guida. Molto riassuntiva (ogni audio di un luogo dura circa 2-4 minuti) ma spiega molto bene le cose più salienti Consigliatissima
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Ottima applicazione molto chiara e di facile utilizzo
Peccato non aver saputo prima della esistenza di questa App. L'avrei usata in tanti altri viaggi fatti negli anni scorsi. L'ho usata a Praga e...
Easy to use and enjoyable tour!
Ho analizzato il contenuto di diverse città, che tra l'altro ho anche visitato recentemente. Devo ammettere di aver trovato l'applicazione davvero fantastica, chiara e soprattutto...
Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...
Je l'ai utilisé à Berlin, j'aime beaucoup son contenu, de nombreux points d'intérêt sont décrits très faciles à comprendre avec une excellente qualité!
L’ho usata nella mia visita di Milano e l’ho trovata utile sopratutto perché i contenuti audio non erano noiosi!
Very thorough and easy to use. Map is very handy. Great deal!
Es muy bonito los lugares que fui el parque del cielo y beihian muy bonitas atracciones turísticas
