Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Si vede che è scritta ed interpretata da professionisti.
Très sympa, selon les lieux il y a plus ou moins de descriptions
Es war hervorragend alles in seinem eigenen Tempo zu mache.
Soddisfatta! L’audioguida ci ha permesso di visitare la città con i nostri ritmi e scoprirla poco per volta. Ci ha dato anche molte curiosità sui...
Listen to the audio before to get a good understanding and appreciation of St Francis of Assisi and follow the audio in the church. They...
Unica! Ho trovato audio a Venezia di posti che non avevo mai visto prima.
Lo escuché en Florencia y aprecié la calidad del audio y lo completo de los contenidos.
Ottima app, molto utile
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Сервис хороший, профессиональный и в приложении много интересного.
Les explications sont très bien. A écouter avant de partir pour se donner une idée. En ville ,c'est un peu plus compliqué
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
Usata per Firenze , spiega bene le caratteristiche della città piu importanti
Athens if perfect described. Well done!
Molto utile. Da ascoltare direttamente nei luoghi di interesse. Rapporto qualità prezzo ottimo. Più adatto a vacanze con bambini: spiegazioni molto sintetiche ed essenziali. A...
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
Très pratique quand nous ne connaissons pas la langue et très bien documenté.
Das wäre sehr schön gut gefällt
Very useful app. I have bought a guide for Athens. Very nice!
