Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Easy to download and to use
Nice that you can visit the sites and get super information at your pen pace
The content is good. The only advice I'd give to the users is to make sure you have a good Internet coverage in the area...
Davvero fantastico poter visitare Napoli con quest’audioguida! Molto facile da usare,
contenuti Interessanti e mai banali
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
Es war hervorragend alles in seinem eigenen Tempo zu mache.
Provided useful information that enabled us to get the most out of our visit
Sono andato solo in piazza dei Miracoli. La guida audio mi è sembrata molto pratica perché non sono legato ad un programma.
Perfekt für Leute die auf „eigene Faust“ und spontan Amsterdam erkunden wollen!!
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
À fait le job plus de descriptifs plus trouver les « objects » ou monuments serait top mais bien pas de soucis le mode hors...
alles wie gewünscht
App fantastica! 3 giorni ad Atene e per tutto ciò che abbiamo visitato l'app ci ha fornito una spiegazione efficace ed esaustiva!
Va bene
Der Guide war für den Preis mehr als ok
去了欧洲几个国家都用travelmate来了解当地的景点和美食。介绍得很本地化，通过它吃到了很多本地人才知道的美食。
ottima
Ho acquistato questa guida per avere informazioni su Barcelona Sono stato sorpreso . E breve e informativa . Chiaro che non sostituisce una guida in...
