Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
très complet et utile
Très pratique quand nous ne connaissons pas la langue et très bien documenté.
SAV très réactive
App simpatica, che illustra molto bene, rapidamente e in modalità "non noiosa" la città prescelta. Gli audio sono lunghi il giusto e permettono di restare...
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
C'est cool
‘Strautile’ pratica veloce, simpatica e facile da utilizzare anche per una persona poco tecnologica come me ma che ama sapere cosa scoprire e visitare
Данный аудиогид очень помог получить более детальную информация о ряде интереснейших местах города. Действительная нужная вещь, помогающая в процессе изучения достопримечательностей в одиночку.
ho utilizzato questa app durante il mio soggiorno ad Atene in compagnia della mia famiglia… ho trovato intrigante e stimolante l’idea del quiz
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
La uso sempre quando visitiamo le città d’arte: scopriamo ogni volta qualcosa di nuovo e interessante!
Già provata a Milano : fantastica! Neppure immaginavo ci fosse così tanto da vedere e da scoprire! Anche economica rispetto alle tradizionali singole audio guide
La ville de Miami est très bien décrite, les attractions sont intéressantes et le test est super, mes enfants se sont bien amusés !
Penso sia una buona app per cominciare a conoscere le attrazioni principali della città, spiegandoti le cose più importanti. Chiaramente non sono presenti tutte le...
ottima!
Great
L’ho usata nella mia visita di Milano e l’ho trovata utile sopratutto perché i contenuti audio non erano noiosi!
Super Audioguide App kann ich wärmstens empfehlen. Angenehme Stimmen der Sprecher und zu den wichtigsten Fakten jeder Sehenswürdigkeit gibt es noch tolle kleine Details ontop,...
Beau “très petit” discours à chacune des villes… J’aurais aimé que ça soit un peu plus long afin d’avoir plus d’informations.
Este verano usé la Guía de Florencia y me ha resultado de gran ayuda
