Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Bon audio guide qui permet d’avoir une belle idées de l’histoire de la ville pour les petits passages de fin curiosités qui nous content des...
Very useful app. I have bought a guide for Athens. Very nice!
SAV très réactive
Très bon audio guide On est libre et on peut écouter en avance et surtout télécharger la totalité de la ville pour pouvoir déambuler en...
très bien
Va bene
Utilissima è perfetta in tutto
Interessante alternativa x muoversi rapidamente tra i punti di interesse della città e avere una spolverata di cenni storici quando non si ha una guida....
Visitare una città con questa guida virtuale esperta è una comodità incredibile a un piccolo
prezzo. Le informazioni sono accurate e dettagliate inoltre forniscono anche...
Lo utilicé en Paris y me pareció muy práctico. Información amena y con chascarrillo final en cada narración.
War super
Excelente!
Muy buena
Descriptions brèves mais avec l’essentiel cela nous a permis d’avoir une première approche des monuments incontournables de Palerme
Очень удобно и полезно
Cet Audioguide simple à écouter m’a accompagné pendant mon voyage à la découverte des Cinque Terre.
Direi fantastica!!! Ecco quello che serviva per visitare una nuova città e conoscerne tutte le bellezze!!!
best guide
Waren super Infos! Gern etwas „lebendiger“ sprechen
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Di facilissima fruizione. Top per i ragazzi che non amano perder tempo nelle letture ma vengono attratti dal device che rende il tutto più moderno...
