Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Di facilissima fruizione. Top per i ragazzi che non amano perder tempo nelle letture ma vengono attratti dal device che rende il tutto più moderno...
Very useful app. I have bought a guide for Athens. Very nice!
Ça va l’audio est clair mais il devrait être plus étoffé
SAV très réactive
App splendida, finalmente un audio guida che funziona
Alles super
Está bien. Te cuenta un poco la historia de las diferentes partes de la ciudad.
Très pratique quand nous ne connaissons pas la langue et très bien documenté.
ottima
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Sehr angenehm
Je cherchais un audioguide en francais pour New York et je vous ai trouvé sur Google. Beaucoup de contenu audio très intéressant ! Bien fait
Una buena audioguía para conocer mi ciudad de forma muy económica.
Audioguida da installare su un dispositivo tramite app, subito fruibile e abbastanza esaustiva per il prezzo pagato.Sono soddisfatta.
Nuestra guía en español muy buena profesional, explica todo estupendamente. Totalmente recomendable
Sono tornato nelle Cinque Terre con mia moglie, dopo parecchi anni di assenza.
E' sempre un luogo magico e affascinante, anche andando in inverno, come...
Davvero una bella app facile da utilizzare! Mi sono scaricato tutti i contenuti di Londra e me li sono ascoltati senza usare internet! Di sicuro...
guter und preiswerter Audioguide. Der gesprochene Text kann auch gelesen werden, falls man mal nicht mit Kopfhörern eine Besichtigung plant. Vielleicht wäre es noch super...
We found this online guide easy to access, with simple instructions. The guide is in sections that are each about two and a half minutes...
Intuitiva y fácil de usar
