Because it's the only personal companion that describes the history and features of the world's wonders in a fun and professional way, offering a different experience from traditional audioguides.
After installing and opening the TravelMate app, enter the activation code in the dedicated field and continue. This will allow you to access the content of the purchased city.
Purchased content has no expiration. You can listen to it as many times as you like without time limits.
No, only on the device where you purchased the audioguide and downloaded the app.
The app is available in 7 languages: Italian, English, French, German, Russian, Spanish, and Mandarin Chinese.
Tap the two-line icon in the main menu, select 'Language', and choose the one you prefer.
An internet connection is initially required to download the content. Once downloaded, you can listen offline without a connection.
Once the app is activated, the activation code is no longer needed.
If you've changed phones and need the code again, contact support@travelmate.tech providing proof of purchase and you will be assisted.
Make sure your device's volume is on. If the audio still doesn’t work, check the permissions granted to the app in your device settings under 'apps'. Restart the app. If the issue persists, contact technical support.
For any technical issues, you can contact our customer service by emailing support@travelmate.tech.
Yes, if you want to listen to the content via online streaming.
If you prefer to listen offline to avoid roaming charges, you can do so after the initial download.
Yes, if you delete the files from your device, you'll need to re-download them to listen again.
Attention: the code is a 10-digit number. Make sure not to confuse it with other booking codes received from the platform where you purchased it.
No, updates are always free. The app is updated as needed.
The app is periodically updated to improve features and add new content. To update the app, visit the App Store or Google Play Store and look for the latest version.
The app’s volume can only be adjusted through your device’s controls.
Ottima audioguida! Contenuti chiari e interessanti, perfetta per scoprire Palermo in autonomia. L’app è intuitiva, funziona anche offline e include informazioni di qualità su monumenti,...
Truly enjoyed the Assisi guide - a good balance of history, architectural details, religious notation and fun facts. The app is very easy to use,...
Great APP easy to use Great value for the money plenty of knowledge stored. Added bonus of downloading and using offline.
Application pratique pour compléter notre visite à pied des différents monuments les explications sont claires
Un'ottima soluzione per avere una guida di qualità alle principali attrattive turistiche e culturali nelle città in elenco. Utilissima per orientarsi nei viaggi turistici, io...
alles wie gewünscht
It was a great little app with lots of interesting things to listen to. It was easy to download (Android and Apple) and it was...
ottima esperienza, guida semplice da scaricare, libertà senza fretta con le proprie cuffie! completa e comodissima! Consiglio
Indications essentielles pour découvrir chaque point. Tres bien
war super, zum Selberkunden der Stadt
Audio guide facile d utilisation et bon résumé sur les attractions . Je recommande
This is a great way to get short but sweet bite size info while travelling around Turin’s main attractions (I lose attention if given too...
Listen to the audio before to get a good understanding and appreciation of St Francis of Assisi and follow the audio in the church. They...
Molto interessante, comoda da utilizzare, facile da comprendere e soprattutto economico! Grazie
Я использовал это в Риме, я действительно наслаждался этим! Описано много интересных мест. хорошо!
L audio guide permet d avoir quelques infos intéressantes sur l histoire des bâtiments, il est
facile à utiliser. J ai bien aimé les infos...
finalmente una app facile da usare! perfetta audioguida per visitare la città di Roma! Complimenti
Alles super
Abbiamo utilizzato la app in vacanza ed è stata utilissima ed intuitiva Ottimo anche il rapporto qualità/prezzo Un plauso ai creatori
Ça va l’audio est clair mais il devrait être plus étoffé
